FAQ

PRODUCTS

Will my pillow include an insert?


Yes – all of our pillows ship with a down insert, so they’re ready to use as of immediate! These cushion fillings are made in the Netherlands from a 100% organic cotton richly filled with 100% recycled down and feathers.





HOW DO I CARE FOR

Pillows


Bogolan Never wash your pillow covers - the spinning motion of a washing machine will destroy the delicate tissue. Absorb any liquid spills with paper towels or a clean cloth. Dry cleaning is the best option for removing stains or occasional cleaning. Cotton The cotton pillowcases can be washed cold or gently at 30 degrees, we recommend hand washing as well and no tumble dryer. Please note, it is made of natural materials and should not be washed too often to prevent damage.




Baskets


Cotton rope baskets When using our products to hold pot plants, please be sure to use a waterproof pot without holes at the bottom, or alternatively please place a tray underneath the pot plant. To clean dirt and scuff marks off the cotton, rub with the adhesive side of broad scotch tape; or gently spot clean with a wet cloth and mild hand wash soap. Dyed rope may run when wet. It is best for the cotton rope not to get wet. It is, however, possible to hand wash the cotton products gently (without dyed rope), but please ensure the product dries evenly. Please note that when we pack our products, we often fold them. Due to the products being made from rope, it is easy to bend the products back to their original shape. Just fill the large baskets up with something extensive the first few days, like a large blanket or towels.




Ceramics


Each piece is dishwasher and microwave safe.




Throws


Cotton The cotton Tanzanian throws can be washed cold or gently at 30 degrees, we recommend hand washing as well and no tumble dryer. Please note, it is made of natural materials and should not be washed too often to prevent damage.





EXTRA THINGS YOU’D WANT TO KNOW

Pillows


Bogolan Never wash your pillow covers - the spinning motion of a washing machine will destroy the delicate tissue. Absorb any liquid spills with paper towels or a clean cloth. Dry cleaning is the best option for removing stains or occasional cleaning. Cotton The cotton pillowcases can be washed cold or gently at 30 degrees, we recommend hand washing as well and no tumble dryer. Please note, it is made of natural materials and should not be washed too often to prevent damage.




Baskets


Cotton rope baskets When using our products to hold pot plants, please be sure to use a waterproof pot without holes at the bottom, or alternatively please place a tray underneath the pot plant. To clean dirt and scuff marks off the cotton, rub with the adhesive side of broad scotch tape; or gently spot clean with a wet cloth and mild hand wash soap. Dyed rope may run when wet. It is best for the cotton rope not to get wet. It is, however, possible to hand wash the cotton products gently (without dyed rope), but please ensure the product dries evenly. Please note that when we pack our products, we often fold them. Due to the products being made from rope, it is easy to bend the products back to their original shape. Just fill the large baskets up with something extensive the first few days, like a large blanket or towels.




Ceramics


Each piece is dishwasher and microwave safe.




Throws


Cotton The cotton Tanzanian throws can be washed cold or gently at 30 degrees, we recommend hand washing as well and no tumble dryer. Please note, it is made of natural materials and should not be washed too often to prevent damage.